Technology

U.S. workers beware: Japanese insurer to replace humans with A.I.


A Japanese insurance company reportedly is replacing 34 workers with an artificial intelligence system, and industry analysts say the same could start happening in the U.S. this year.

Fukoku Mutual Life Insurance Company, a 94-year-old company based in Tokyo, is getting ready to replace human workers with an IBM Watson artificial intelligence-based system, ABC News in Australia reported.

A spokesperson for Fukoku Life could not be reached and IBM did not respond to a request for comment, but ABC News said that 34 employees will lose their jobs by the end of March, when the Watson system takes over handling insurance payouts by culling hospital records, patient medical histories and injury data.

The final payments will still be handled by human workers.



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